New Feature: Managing End of Service in Bulk

With the spread of COVID-19 globally, we decided 2 weeks ago to transition our entire team to remote work. It was a bit daunting at first, but we’re grateful to be able to say it’s largely business as usual again at SimplePay (albeit with a bit more distance between us and significantly more Zoom meetings every day).

With that in mind, we have been hard at work to ensure we reduce the burden on employers and payroll administrators where possible. We have introduced new functionality to allow users to manage their employees’ services in bulk. A new Employee Actions section has been added to the Bulk Actions page to allow users to do the following for their employees in bulk:

  • End Service
  • Reinstate
  • Undo End of Service

This new bulk functionality allows you to manage multiple employees’ services in one place on SimplePay without requiring you to navigate to each employee, one at a time.

To learn more about how this functionality works, head over to our help page here.

For larger companies we recommend limiting this bulk functionality to batches of 50 employees to ensure smoother results.

If you have any questions, please contact our support team.

Team SimplePay

Automatic Logout Feature

We are happy to announce a new security feature as part of our ongoing commitment to protecting your data and helping you stay safe online. We already have the highest of security standards in place, and last year we introduced an optional 2-factor authentication feature to prevent access to your account if someone has your password. Now, our optional timeout feature allows you to choose how long the system can be left idle for before automatically logging you out of SimplePay.

With this new feature, if you forget to log out of SimplePay, the next person that uses that computer or electronic device will not have access to your account. This is especially beneficial to you if you share computers in the workplace, if you work on public computers or if you are concerned that someone will use your electronic device when you leave it unattended.

To access this feature:

  • Go to the Profile icon and select User Profile
  • Click on Lock screen after timeout
  • Select a timeout option:
    • If you select ‘Disabled’, you will not be logged out of the system, no matter how long a page has been left idle for.
    • If you select a time from the menu (e.g. ‘1 hour’), it means that the system will log you out if there has been inactivity for the time specified.
  • Click Save

Just another way that SimplePay is helping you take care of your sensitive employee data.

Team SimplePay

New Self-Service Features

We have been working on expanding our self-service functionality recently and are pleased to announce that we have added two new features. These changes allow you to disable different types of self-service requests (i.e. leave and / or info update requests). You’re now also able to hide leave balances for all or some of your leave types.

You can make these setup changes by navigating to Employees > Self-Service > Settings and then selecting either General or Leave from the drop-down menu.

To disable self-service request types, select General from the menu and select whichever types of requests you would like to disable for self-service. Once you’ve done this, self-service users won’t be able to submit any new requests for the type you disabled.

To hide leave balances, select Leave from the menu and uncheck the leave types for which you would like to hide the balances. After you’ve done this, self-service users won’t be able to see their leave balances for the specific leave type, but will still be able to submit requests.

We hope that these new features improve your payroll processing experience. 

For more information on how to make these changes, please refer to our help site pages here or contact our support team.

Team SimplePay

Override Payslip End Dates in Bulk

We are happy to announce the release of a new feature that allows you to override payslip end dates in bulk. This feature is used to extend or shorten the payment period for a specified payslip.

This feature is particularly useful for companies that have an annual shutdown and pay their employees upfront for the period that they are on leave. Of course, overriding payslip end dates in bulk is not exclusively for annual shutdowns and this feature can be used in various contexts.

For more information on how to use this bulk action, refer to our help articles:

We hope that this new feature enhances your payroll processing experience. If you have an annual shutdown in December, be sure to bookmark this blog post for use later in the year.

If you need any further assistance, please reach out to our support team.

Team SimplePay

Welcome to SimplePay Hong Kong

We have officially expanded into Hong Kong!

SimplePay is an easy-to-use online payroll system which is designed to take as much as possible off your hands. We have taken the simple design used by SimplePay South Africa, Singapore and Ireland and have carefully adapted it to Hong Kong’s needs based on months of research and testing.

SimplePay Hong Kong ensures payroll for monthly paid (including hourly paid) employees is easy. Deductions for provident funds like MPF or ORSO are easy to set up with SimplePay Hong Kong. You can even download your monthly MPF Remittance Statements to submit to your scheme provider with the click of a button.

SimplePay creates an IR56B for each of your employees, which you can submit to the Inland Revenue Department together with your IR56A.

With SimplePay, leave is completely managed. We calculate and track entitlements, allow you to record leave and calculate the necessary leave pay in line with the requirements laid out by the Employment Ordinance. Through self-service, leave requests and approvals can easily be managed.

Visit our Features page for more information, or sign up for your free 30 day trial here.