The information on this help site covers the use of the payroll system as well as the legal aspects of payroll. When you are logged into the system, you will be pointed to help topics that are relevant to the function you are using.
Common Query Topics
Roles
You have the option to select different roles for users on SimplePay; each of these roles has its own set of associated permissions. Going forward these roles will be referred to as permission roles. The permission role(s) that you have selected for users will determine what information / screens they can access...
Restricted Access
If the user has an admin or leave admin role, you are able to restrict the access of users’ roles to certain companies or groups of employees within those companies. You can do this when adding a user or editing a role – more details on each of these aspects...
2-Factor Authentication
One of the ways that users put themselves at risk of cybercrime is with their choice of passwords or by saving their passwords to the device they are using. SimplePay has an option to have 2 layers of login security, called 2-Factor Authentication (2FA). This feature requires users to enter...