By default, all account owners and full access users will receive an invoice via email (unless the full access user has been removed from the billing list on the Billing Preferences page). These invoices are sent monthly or annually, depending on your billing method.

You can view your current statement at any time as follows:

• Go to the Profile icon > Billing > Billing Overview.
• Under the Statement heading, click on View Statement next to Current Balance to generate a full PDF statement. Alternatively, you can generate a full Excel statement by clicking on Excel Export.

Please note: Selecting this option will generate a comprehensive statement displaying all transactions from when the account switched to paid.

You can also generate your statement within a specific date range as follows:

• Go to the Profile icon > Billing > Billing Overview.
• Under the Statement heading, specify a Date Range. You can do so either by typing in the start and end dates or by selecting them from the calendar. When selecting dates from the calendar, please ensure that you click a specific day after selecting a month or year.
• Click on View PDF or View Excel once you have specified a date range.

You can also view your historic invoices as follows:

• Navigate to the Invoice History heading and then click on View next to the invoice number that you wish to view.

You can also opt to receive a statement attached to the emailed invoice. To set this up:

• Go to the Profile icon > Billing > Billing Preferences.
• Click the checkbox Attach statement to emailed invoice.
• Click Save.

Still stuck? You can browse the index for related topics or simply contact us.

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