New Feature: Regular User Access Reviews

We’re excited to introduce a new way to help you stay on top of your SimplePay user data: regular, automated reminders to review who has access to your account. These changes are aimed at making it easier to conduct regular access reviews as part of your security and compliance obligations.

Monthly alerts for inactive users

Every month, we’ll check your account for users who’ve been inactive for 90 days or more. If we find any, you’ll get an in-system notification and an email so that you can review those users’ access and revoke it if it’s no longer needed. This will be communicated to Account Owners and Admin users with full access – the link in the in-system notification opens the Manage Users screen sorted by last activity, so the most inactive users appear first.

Six-monthly access reviews

Even if no one’s flagged as inactive, it’s good practice to periodically check user access levels. That’s why, if it’s been more than six months since your last access review notification, we’ll prompt you to do a full review of who has access to what.

To read more about our user review notifications, please visit our help page here.

Downloadable audit report

To simplify things even further, we’ve added a new User Access Report to the system. Simply generate the report from the Manage Users screen to get a full audit of user roles, access levels, and any pay frequency or pay point restrictions.

For more information about our User Access Report, please visit this help page.

If you have any questions or need assistance, please contact our friendly Support team at support@simplepay.cloud.

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Take care,

Team SimplePay